Privacy Policy

Information we collect

When you request an estimate or contact HD Concrete, you may provide your name, phone number, email address, project address or ZIP code, requested service, project details, photos, preferred timing, and communication consent. The website and its service providers may also receive technical information such as IP address, browser type, device information, referring page, pages visited, and approximate location.

How information is used

HD Concrete may use information to respond to inquiries, confirm service-area fit, evaluate and schedule estimates, communicate about a project, maintain business records, improve the website, prevent misuse, and comply with legal obligations. Information submitted for an estimate is not a contract or guarantee of project availability.

Quote form and service providers

The estimate form is hosted by LeadConnector. Information submitted through that form is transmitted to and processed by the form and customer-relationship tools used by HD Concrete. Website hosting, analytics, communications, and security providers may also process limited information on behalf of the business. These providers are permitted to use information for their contracted services and their own published legal obligations.

Calls, email, and text messages

If you provide a phone number or email address, HD Concrete may contact you about the estimate or project you requested. Any text-message consent language shown in the quote form controls text communications. Message and data rates may apply. You can ask HD Concrete to stop nonessential messages by replying STOP where supported or by contacting the business directly.

Cookies and similar technologies

The website or embedded services may use cookies, pixels, local storage, or similar technologies to operate forms, remember preferences, measure website performance, and protect against abuse. Browser settings can limit cookies, but some embedded features may not function correctly afterward.

How information is shared

HD Concrete may share information with service providers that support hosting, forms, customer communications, scheduling, analytics, and security; with professional advisers when needed; during a business transaction; or when required by law or necessary to protect rights and safety. HD Concrete does not claim to sell personal information in exchange for money.

Retention and security

Information may be retained for as long as reasonably needed to respond to the request, manage a customer or project relationship, maintain records, resolve disputes, and meet legal or operational obligations. HD Concrete and its providers use reasonable safeguards, but no website, form, email, or storage system can guarantee absolute security.

Your choices

You may ask to review, correct, or delete information you submitted, subject to records HD Concrete must or is permitted to keep. You may also ask to limit future nonessential communications. To make a request, use the contact details below. HD Concrete may need to verify the request before acting on it.

Children's privacy

This website is intended for property owners and people requesting concrete services. It is not directed to children under 13, and HD Concrete does not knowingly seek personal information from children through the quote form.

Policy updates

This policy may be updated when the website, business practices, or legal requirements change. The effective date at the top of this page will be revised when a material update is published.

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